Our policies

 

100% satisfaction Guarantee

We love our SW products but we love our customers more. Your satisfaction is what drives us. That is why we stand behind our 100% Satisfaction Guarantee. No matter the reason we offer refunds, exchanges, and whatever it takes to make your order right. Just email us and we will get things back on track.

For further details check out our Return + Exchange policy.

hand crafted + recycled

We believe that there is greater value in goods with a personal touch. That is why all Stationery Wagon paper products are crafted with the utmost care on recycled paper by our team in Tucson, Arizona.

We believe the little things in life are noteworthy. Using recycled paper is just a small way for us to show our appreciation for the beauty that surrounds us in nature. We utilize 30% recycled paper for our paper products and 100% recycled paper for our envelopes.

Return + exchange policy

We accept the return of unused and unopened products within 14 days of purchase. All returns are fully refunded with shipping on us once we receive the returned products.

If you would prefer an exchange we are happy to send you items of an equal value. We will send you your new products as soon as we receive the items to be exchanged.
 To initiate an exchange or refund please email support@stationerywagon.com

Please note that SW products purchased at any of our fine retailers are subject to the retailer’s individual return and exchange policies.

Customized products are subject to individual contracts.